Terms and Conditions
Last updated: 26 February 2026
In short:
This website is for information about MemoryAid. You can join our waitlist to hear from us. We don't sell your data. MemoryAid is not a medical device and doesn't replace professional advice. The full details are below.
These Terms and Conditions ("Terms") govern your use of the websites www.memoryaid.com.au and www.memoryaid.co ("Website"), operated by MemoryAid (ABN 23 688 718 256) ("we", "us", or "our").
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Purpose of the Website
The Website is provided for general informational purposes only and to allow users to join a waitlist to receive updates about the MemoryAid product.
The MemoryAid product, an assistive home device and companion app, is currently in development. Its features, design, and availability may change.
We use cookies and analytics tools as described in our Privacy Policy.
2. No Medical or Professional Advice
The information on this Website is not medical, clinical, or professional advice and must not be relied upon as such.
MemoryAid does not provide diagnosis, treatment, or medical recommendations. You should always seek advice from a qualified healthcare professional for medical or health-related concerns.
3. Eligibility
By using this Website, you confirm that:
- You are at least 18 years old, or
- You have the consent of a parent, guardian, or carer to use the Website
4. Waitlist Registration
When you submit your information to join the waitlist:
- You confirm that the information you provide (including your name and email address) is accurate
- You consent to receiving updates related to MemoryAid
- You understand that joining the waitlist does not guarantee access, availability, or timing of any product or service
You may unsubscribe at any time by contacting us at hello@memoryaid.co or using the unsubscribe link in our emails.
5. Intellectual Property
All content on this Website, including text, graphics, logos, images, and design elements, is owned by or licensed to MemoryAid and is protected by Australian and international intellectual property laws.
You may:
- View and use the Website for personal, non-commercial purposes only
You may not:
- Copy, reproduce, distribute, or modify content without our written permission
6. Acceptable Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt to gain unauthorised access to the Website or its systems
- Interfere with the Website's operation or security
- Use automated tools (e.g. scraping, bots) without permission
7. Third-Party Links
The Website may contain links to third-party websites.
We are not responsible for:
- The content or accuracy of third-party websites
- Their privacy practices or terms
Accessing third-party websites is at your own risk.
8. Disclaimer of Warranties
The Website is provided as is and as available.
We make no guarantees that:
- The Website will be error-free or uninterrupted
- Information on the Website is complete, current, or suitable for your needs
Nothing in this section is intended to exclude, restrict, or modify any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.
9. Limitation of Liability
To the maximum extent permitted by law, MemoryAid is not liable for any loss or damage (including indirect or consequential loss) arising from:
- Your use of, or reliance on, the Website
- Inability to access the Website
- Any errors or omissions in Website content
Nothing in these Terms limits rights that cannot be excluded under Australian Consumer Law.
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect and handle personal information.
11. Changes to These Terms
We may update these Terms from time to time.
Changes take effect when published on the Website. Your continued use of the Website indicates acceptance of the updated Terms.
12. Dispute Resolution
If a dispute arises in connection with these Terms, we encourage you to contact us first so we can try to resolve it informally.
If the dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
If you are accessing the Website from outside Australia, you are responsible for complying with any local laws that apply.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and MemoryAid regarding your use of the Website.
16. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@memoryaid.co